HVAC has always been a traditional industry, one of the few remaining still focused on small local businesses, personal home visits by trained technicians, and a greater focus on mechanical know-how rather than computer wizardry. For that reason, online sales of any kind have often been taboo. But now, one company seeks to change that.
National Equipment Parts was started by Zeiad Hussein after being spurred by what he saw as a void in the industry. Searching Amazon itself for mechanical parts for HVAC systems was an unsatisfying venture: parts were often mislabeled or inadequately explained, if they were available at all. He started NEP to offer a better place to purchase such technical products as motors, thermostats, and humidifiers to both consumers and contractors.
Far from replacing traditional wholesalers, NEP seeks to partner with them as a fulfillment center and product catalog. This gives the distributors greater reach while allowing NEP to benefit from the substantial lines of credit the distributors have with customers, as well as their extensive inventory.
For now, the company operates out of one 10,000 square foot warehouse in Pennsylvania, but they hope to grow. The business serves about half homeowners and individuals and have contractors and builders.